Duckling Lodge, South Lakeland Leisure Village

The lodge is perfect for small holiday. We been for 3 nights, kids love the hot tube, the place got lovely swimming pool and gym. It's very quiet place and lots place to walk. The kitchen got everything you need, Just need to check the pillows, and the kids bed. Bed is comfortable, and warm. Good place for little holiday.

Feedback regarding our recent stay at Duckling Lodge I am writing to share feedback regarding our recent stay at the lodge we found through the Sykes Cottages website. While the property initially made a lovely impression, several significant issues impacted our experience, which I would like to bring to your attention. Arrival and Accessibility Our arrival was quite stressful, as we were not informed that reception would be unstaffed after 500pm. We spent 30 minutes driving around the grounds because, unlike neighbouring properties, our lodge had no visible name or number. This was made more difficult by having two excited dogs in the car. Once located, the security lockbox was so old and stiff that it took 15 minutes of effort to open and only did so after my daughter broke a nail. This definitely requires maintenance or replacement. Cleanliness and Maintenance While the lodge appeared clean on the surface, and we very much appreciated the thoughtful welcome gift of wine and biscuits, we discovered several issues upon closer inspection Housekeeping When moving a sofa, we found hairballs and lost items underneath. The bedrooms also had significant cobwebs hanging from the ceilings. Furthermore, the vacuum cleaner provided was jampacked with pet hair and emitted a dreadful odour. It was not a pleasant job emptying it to make it usable. Privacy and light The blinds in the twin bedroom were broken with large gaps, and since there are no curtains, privacy was nonexistent. The early morning light also made sleeping difficult. Kitchen The kitchen was well equipped, although a pair of scissors was a missing essential. Hot Tub and Maintenance Visit The most disappointing aspect was the hot tub, which remained unusable throughout our stay, despite being advertised and available at an additional cost. On opening it, the water level was very low, there was visible scum on the surface, and the chemical smell was so overpowering that it made our eyes sting and water. I have my own hot tub and checked the dispenser, only to find it packed with chlorine tablets that had not dissolved. There were no test strips or digital kit provided to check sanitiser or pH levels. We never entered the hot tub because of this. Midweek, a maintenance worker entered the balcony area without knocking or alerting us. As I was in my pyjamas, this was a significant intrusion of privacy. Although he added a small amount of water, the tub remained in a condition we felt was unsafe and unpleasant to use due to the strong smell of sterilising agents. Information and Facilities The welcome book is desperately in need of updating. It contained no instructions for the oven, dishwasher, or washerdryer, nor did it state where to dispose of refuse. This resulted in a lot of unnecessary guesswork during our holiday. On a positive note, the bathrooms were very clean and had bath mats, soap dispensers, toilet rolls, and one hand towel and bath towel each. The inclusion of a washerdryer in the kitchen was very helpful, although a usage booklet would have been handy. We enjoyed the potential of the lodge, but feel these points particularly regarding the hot tub and privacy fell short of the professional standard expected.

The only problem is that on arrival you have to park and find the property to get the key fob for the barriers.

Beautiful, we had an amazing stay Lodge just perfect and well equipped Fresh ... Beautiful, we had an amazing stay Lodge just perfect and well equipped Fresh & clean Hot tub was a great addition Restaurant really lovely food & service Gas run out, rang reception & the maintenance man came straight away Disappointed we couldnt access the gym and pool as it was closed just one of those things Lancaster & Morecambe nearby Would definitely book again

Sofas and bed not comfortable. The bottom of the oven rusty. Toilet seats move when using the toilet. No steps for the hot tub. No torch in boiler cupboard although it says there is. Tried to contact the owners via WhatsApp but didn't get a response. Obviously everyone carries steps around for a hot tub even though they don't have one. I also asked at reception and they said it would be a health and safety issue. I don't know how the owners expect guests to get in and out of the hot tub without the steps. Will not be returning. Booked because of hot tub but couldn't use it. No water on Sunday evening.

Lovely site, very quiet and everyone friendly. I looked at the reviews and even sent an email regarding some issues with the property reviews to make sure they were rectified before we stayed. I had no reply. Fan on oven doesnt work took double time to cook Washing machineerror code kept coming up. Took clothes out and they were COVERED in dog hair someone thought to wash their dogs bedding?. Had no water in the kitchen in the mornings because of frozen pipes, thawed during the day. Knob on curtain rail fell off and banged me on the head whilst I was sat watching tv. Few chipped glasses also only one plastic one Tin opener dont work No scissors Tired utensils

Couldnt really fault the property. Upon arrival it was clean and as described on the advert. Was a nice touch having a bottle of Prosecco and other essential items waiting for us. There was a couple of issues we had come across during our stay. The oven fan seems to not work. Which isnt helpful if you do require to use the oven to cook. The decking area was a little tired and run down. There was one panel near the hot tub which was broken which isnt ideal if you have smaller dogs that could escape through it. The outdoor furniture looked tired and broken in places. Luckily we didnt need to use this. But in the summer I would imagine guests would like to use those facilities. We arrived late whilst it was dark and the area was pitch black with no lighting. It would have been helpful if an outside light was left on or a solar powered light was there to make it easier to find the key code box. Other than that it was an enjoyable stay and was fit for our purpose. Facilities on site looked nice. Receptionist didnt seem very helpful. And the meal times in the on sight restaurant were questionable. You couldnt have an evening meal there on a Sunday as they stop serving at 4. Also there is no where near by that you could visit without a drive.

We had a lovely Christmas holiday. Perfect location lots of great walks for the dog. The cabin was decorated for Christmas and a lovely gift left for us, didnt expect that so it was a really nice surprise. The on site Restaurant and pub was very welcoming and dog friendly which was great. I would definitely love le to return to the lodge Thankyou for a great place to stay x

This is 2nd time coming to this lodge, as we came to years ago. And it's spot on for us, can't fault it. Plus lots to do on surrounding area Thank you

Beautiful lodge, very clean and well equipped. Hot tub was fantastic and the swimming pool was well worth paying to use. Ideally located for exploring South Cumbria and Morecambe Bay, just wished we'd been able to stay for more than 4 nights. The only slight issue we had was that, despite being electric, the oven was not great. It didn't seem to reach temperature and the heat was uneven. Fortunately we had a meal that this didn't affect but I decided not to risk cooking the chicken I'd bought for the next day. Otherwise absolutely no issues and highly recommended. Hopefully we'll be able to go back in future and enjoy another stay.

The lodge was lovely. Everything you needed was in there. The bottle of wine was a lovely touch and we were grateful for the milk. Dishwasher and washerdryer was a welcome surprise. Didn't have the weather on our side but still managed to get in the hot tub, which was great. Will definitely be booking again. We were a family of 2 adults and one teenage boy and a cockerpoo.

We had an enjoyable stay, however just a few niggles, the fan on the oven does not work, the tv in the bedroom does not work, no mop and bucket, we had to clean the floor on hands and knees, outdoor furniture could do with replacing as the sofa was broken, and definitely needs a parasol as the weather was hot and sunny but we had no shade. we ended up sitting under a golf umbrella. The shower head was tied up with an elastic band.... which snapped !,just trivial things which do need addressing. We would stay again if the said items were fixed.

Everything about the lodge was fantastic, very clean and well maintained. My only complaint would be with pure leisure for allowing the fishing ponds to degrade, such a shame as I have fished there before and had amazing experiences.

Really enjoyed our stay at the lodge, Malva who came to service the hot tub was very friendly, pleasant and checked we were happy with everything, great service !

We had a great stay at Duckling Lodge. The lodge was clean on arrival and we did not have any issues The male receptionist was very helpful when checking in. We all enjoyed the hot tub after a day out. We visited Old School Brewery a quirky place that does excellent food and drink that is a 2 minute drive a way. We would stay here again. Thank you.

Clean and comfortable.

On arrival lodge looked nice, I was looking forward to a soak in the bath, however there was no plug, not a great start! . I had to go out & purchase a plug left for the next person. Fan oven, the fan doesn't work so things take ages to cook also no oven proof dishes or trays to use. Blind in bedroom no rod for opening. Television in bedroom wouldn't work just came up with no signal. Finally on checking the mattress in main bedroom it is heavily stained and not nice needs replacing. The site was nice, hot tub did get over hot sometimes & we had to wait for temp to go down. Wine & biscuits was a nice touch, but would of preferred a plug for bath.

Just returned from 3 nights in this wonderful lodge we did not want to leave! The lodge had everything you need and more! The little touches of wine, biscuits, tea, coffee etc were lovely! Our cleaner was lovely so sorry I didnt get your name she was so friendly and did a wonderful job. We will most definitely be booking again. Thank you to the owner too, I did want to leave a note for you but didnt have a notepad, your lodge is perfect we enjoyed every minute.

Great lodge, and great location. Very clean. Upon arriving I arrived at reception, asking for directions to the lodge the man at the desk was extremely rude and unhelpful. He said as it has been booked through a third party he cant help with any questions. I also asked for a map which he said there isnt one apart from the big one on the side of the reception building. We also tried using the oven on one night but could not get it to work! I think the fan may be broken.

Pros loving touch wine and biscuits, hot tub amazing , very peaceful, great for dogs being fenced in, lots of space between lodges , great location to visit other places I. E Morecambe great having 2 bathrooms . Cons fan assistant oven didnt work making cooking times so long, didnt leave bin liners , needed more oven proof dishes had to go to Tesco and buy one, measuring jug, maybe even a cloths horse also mark the switches on the wall as turned off and after an hour opened the fridge door and thought it wasnt working, then I pushed all the switches and it came back on , little hover great, but wasnt empty on our arrival, the mop was so dirty , and under furniture was dirty found an old dog treat and not ours . And one more thing , need a hook to hold open the patio door as when the wind got up, it shut with a force which could harm someone especially a child . Would I return Definitely yes , thanks

This is a lovely lodge and we really enjoyed our stay. Unfortunately we did have a few problems with the hot tub but the owner Jacqueline was very helpful and did all she could. Think it may be a slight problem for some on arrival having to walk to the lodge from reception to collect the keys in order to be able to lift the barrier but wasn't a problem for us and it was a lovely sunny day. Would definitely stay there again and would recommend

I really enjoyed the stay. We had an amazing time. Nice and chilled and the property was perfect for us.

I have stay in this lodge 3 times now everything you need nice and clean, not a complaint but the only thing I would say sofa not comfortable but not put me off as we going back in May.

Had trouble sorting out the heating had to go on line as no instructions left ... Had trouble sorting out the heating had to go on line as no instructions left also no hot water, the hot tub was not on either not happy about queries about how many where staying as my mother called in, obviously the owner was watching us , apart from that the lodge was nice

Duckling Lodge was like home from home, with the lovely benefit of a beautifully maintained hot tub! The lodge was immaculately clean on arrival and had everything we needed and more. It was a perfect base for our wonderful holiday, exploringa beautiful part of the world. Apart from one evening when the WiFi was a little unreliable, everything else was perfect and the lodge fully deserves a five star rating. Thank you for a lovely late summerearly autumn break. We really hope to return at some point in the future.

Tried to contact people on the emergency number No one has got back to us as yet On the first night we went to get into the hot tub which was 41. 5 degrees ! We lasted about 5mins in that as it was too hot The next morning the tub was 42.3 degrees I could just about get my foot in it but nothing else When we returned from brockholes we found the hot tub had shut itself down as it was too hot We contacted the only available number as reception was closed or unmanned also given how unhelpful they had been up to this point because we were a private letting ? We were not expecting any help from them. There was no reply from the emergency number and still has not been a reply from the emergency number. The site had already barred me from taking my van and leaving it on our drive as they claimed it was a commercial vehicle. There were plenty of other commercial vehicles allowed on site I even took a picture of one next door so I can only assume its because we were renting privately Would not recommend to anyone Tbph and I can honestly say I have never ever said that before of a break.

Duckling Cottage was lovely. We enjoyed Our time there and would definitely stay again .

The lodge is lovely and better than expected Id recommend you to update the photos online as the new sofas and new tv look great! The cleanliness could have been better as there was a lot of broken glass near and under one of the sofas when we first arrived. We hoovered it to find the hoover was full to the brim and needed emptying before using. Everytime we hoovered which was daily, the lodge ending up stinking of dog im guessing from what was inside and left in the hoover! I contacted the owner and Sykes to say we were having an issue with the washing machine as it had locked after a cycle meaning our clothes were stuck inside, but I had no response from either in the 4 days we were there. We managed to unlock it by turning it off at the mains. The lodge is lovely, and the hot tub was perfect and remained hot all the time. 3040minute drive to Windermere which was perfect. Would definitely visit again and recommend to others.

Enjoyed our stay every thing was perfect right down to the price to the bottle of wine thank you so much.

Couches need replacing , there was no plug for bath. blinds rod was broken missing, can opener broken, door on dishwasher unable to open fully., there was a broken fence panel outside near the hose pipe. Enjoyed our stay in the lodge despite minor problems mentioned above , would return if these were rectified. however the site is a lovely site and Mickey the dog enjoyed himself. Kind Regards , Peter

We had a lovely relaxing time at duckling lodge for 5 days, perfect for visiting different places. The only thing i would advise is that would be helpful is a handrail in main bathroom to help steady for getting in and out of shower, even though there are mats, found it a bit difficult getting in and out for shower. the on suite shower is a bit small for the larger person and no where to put toiletries also the shower head keeps sliding down, needs attention, but we over all had a peaceful time, thank you.

Arrived at Duckling Lodge Friday 17th May with my mum and my two small dogs . The Lodge was absolutely Beautiful very clean and well equipped . We even had a bottle of wine and biscuits left for us . The grounds and lakes are lovely . The dogs enjoyed their walks around the site . The restaurant served very good food and is dog friendly . You do need to book in advance . Overall what a brilliant weekend we both have had . Really enjoyed our stay . Thank you Duckling Lodge for a great weekend . Enjoyed it that much I have booked again .

WiFi not showing up for us to connect. Could see WiFi for lodges all around but for lodge 5. Later it showed up but poor connection then disappeared. If WiFi is essential for you this is not good for you like my sister she is from abroad with phone on data roaming so she was disappointed all night she got no WiFi in the lodge. Another issue we had is when I tried to run a bath I couldnt find anywhere the bath plug. Very strange indeed. Main bedroom is comfortable enough. Small bed really small. Hot tub is the best part. Nice surroundings in the village but lodge next to lodges quite close. In general I would say ok but not strong recommendation

The lodge was amazing for us for our short break. It was a perfect reset, the lodge was clean, comfortable, warm and had everything that we needed including WiFi which was great for the kids. The welcome wine and biscuits was an also a nice surprise! The park is quiet and calming, if youre going expecting Haven then youll be disappointed but for us, we needed quiet and calm and it was stunning. The lake is beautiful to walk around, especially with a dog, and the whole park is so clean and well kept. Its the sort of place Id like to retire too. The pub was lovely and the food was great. The service was also exceptional. For us, only two improvements that we could see, the first is for the park, it needs a small shop for essentials. The second is so tiny but the remote in the bedroom doesnt work, like I said, so minor but, for some it may be an issue. In short, we loved it, perfect location and an amazing gem of a lodge that we wouldnt hesitate to visit again.

No steps to hot tub found it difficult to get into the tub. Also no plug for bath.

The lodge was great, warm, comfortable, clean and with everything we needed for a short break. Although not mentioned, there is a TV in the bedroom. Unfortunately there is no signal and the remote control is faulty right arrow button not working so it is not possible to connect to the internet. We did report this to Reception but the problem was not resolved while we were there 4 days. This did not detract from our enjoyment and the hot tub was amazing, we were lucky to have 3 nights with great star gazing. Would certainly recommend Duckling Lodge.

Very nice lodge considering it was a pet friendly. Being left wine and nibbles was very nice. Also dog bowls etc made us feel dog was welcome. Hot tub nice and hot. Nice quiet site,very clean. Was nice to have washing machine and dishwasher,although we didnt use either. Only complaints are that as we arrived in dark, the site is poorly lit and lodges not very well lit so finding our lodge was difficult to find.also registering booking fee is very high. will be returning.

Messaged the owner 4 times and aswell as sky cottages hot tub dint work the ... Messaged the owner 4 times and aswell as sky cottages hot tub dint work the whole time we was they, the decking gate bodged with screw so just slamming against post all night disappointing as kids was looking forward to the hot tub