Lakes Lodge, White Cross Bay

We had a lovely week. Lodge was very clean and had everything you could need. Kitchen was very well equipped. Hot tub lovely. Would definitely return.

We had a lovely stay this weekend. The lodge was just as described, spacious, clean, they had lots of applicants in the kitchen such as a airfryer & slow cooker. The location was perfect, only a 1 hr walk to Windermere or 13 mins on the bus, the bus stop is right outside the gates of the park. The pub on the site was nice & played the football. It would have been nice to have complimentary tea, coffee & sugar. The hot tub was lovely, but the jets were not powerful at all.

Exactly as advertised, comfy, clean & had everything for a perfect weekend break. Would highly recommend

It was a lovely stay at the cabin everyone enjoyed the break away The only problem was that the hot tub wasn't working the water temperature was only lukewarm and you couldn't turn it up. But apart from that we had a lovely Winter's break

We've stayed in this lodge a number of times over recent years and find the quality and comfort consistent.

A lovely lodge, we will definitely be booking it again.

Overall cleanliness was high but under the couch was dusty and dirty, made our allergies extremely bad

I was absolutely stunned at the size of this lodge it was genuinely like a home from home, you do literally have everything you need, hot tub is amazing and great size and fitted my full party of 6 in it comfortably, I would say to you about the side just a few unsightly stains on the arms an couple of cushions but doesnt stop the use of it, all the beds where comfy and cosy. Obviously the WiFi is a bit rubbish but thats ok my kids where not there to sit on their phones the entire time but couldnt get the Netflix to work on the main tv was going to use my own account and the fact you have a dishwasher amazing just wish you had a washing machinetumble dryer that would have been the best and its a great bonus that you had a hairdryer, high chair blackout blind iron and ironing board, slow cooker these wee extras are fab. The onsite restaurant is a bit over priced but it is a holiday camp we had some lovely meals in Windermere. All in all my family of 6 had a great time away and our ages range from 38, 17, 15, 14 and two 11 years and we will definitely be back thank you

I loved everything about my stay and the lodge we stayed in. I would certainly stay again. The one down side was the WiFi. This was free but there was no coverage nor was there any mobile data coverage. The only thing which worked was voice calls.

I had never been to the Lake district before and I didn't know what to expect but when I arrived the Lodge it self is amazing looks exactly as advertised on pictures, was very beautiful and spacious, I really enjoyed spending time here and would definitely recommend this Lodge to anyone, everyone who visited with me said it was really nice and they want to come back too, so I think I will be back in the future.

We had a lovely stay overall, great size lodge with excellent facilities. Good location too! We loved the big decking and the fact it was gated too. Was pleasantly surprised to find lots of useful amenities inside such as slow cooker, air fryer, childrens books, black out blind , high chair. Just wished we knew the full extent of what was provided as would have packed less! Maybe a more comprehensive inventory could be provided next time. Also some of the cleaning left a lot to be desired. Thick dust on towel rails, sticky floors on arrival , greasy air fryer , fridge freezer needed a clean etc. Also all the outdoor cushions in the storage box were soaking wet when we arrived so that was disappointing Overall we really enjoyed our stay and would reccomend.

The property was clean had everything you needed and was lovely. We all throughly enjoyed our stay at the lodge and would definitely go back again

A lovely stay in a lovely lodge. We have stayed here before and would happily stay here again. A big shout out to Kate from maintenance who brought the new dishwasher it had stopped working before we arrived. She was great and got on to it straight away!! Thank you

Beautiful property, everything provided for us all for a perfect stay at White Cross Bay. Hot Tub was an added bonus which was lovely & relaxing.

We absolutely loved our stay. The lodge was super. A real home from home. It had everything we needed for a lovely week away. We were really lucky with a sunny and warm week so made the most of the outside area and hottub. The beds were comfortable and there was plenty of space for all of us to relax, eat and watch telly. We ordered food in from The Lakehouse and had it delivered which was great. We also had a lovely breakfast in the Lakehouse. Cant wait to come back

Beautiful site, always have a relaxing time. Lodge was exactly as described at the time of booking it was like home from home

Couldnt have been better, absolutely no issues

Great place everything you need. Site is amazing as well. Only problem I had was the heating didn't work for 2 days when reported was sorted out fairly quick.. shower didn't drain very well

A lovely well maintained property

Wouldnt class as a 5 star lodge as listed on the website. Very tired and unclean, stains on the walls in the kitchen looks like coffee when we arrived, black mould on the shower screen, floors unclean lots of dust and previous guests jewellery down the side of the the bedside tables. Rusty towel radiators. Wouldnt rebookrecommend. Boiler also very temperamental.

Lovely holiday, lodge was a good size and in a great location and suited our family of six however needed a bit of TLC Radiator in ensuite could do with a paintreplacing. Some of the rings on hob not working to their best may need servicing. Shower and bath need attention a little grubby Windows were in need of cleaning inside. Minimal kitchen equipment but didnt affect our cooking needs. Positive was we had an issue with bedding which was dealt with very quickly and hot tub was checked daily

Unfortunately, although two cleaners were in the lodge when we arrived yes we arrived early but then left to go shopping attention to detail was not on their agenda. And attention to detail does matter! The sofas are stained and also have makeup on them. Childs finger nails stuck on chairs around the dining table and on the floor. Although the bin had a clean bag in it the bin itself all around the lid was dirty. The sofas had not been moved and when we pushed them away from the breakfast bar there was old food, childs beads and rubbish under them. Main bedroom ensuit the radiator is very rusty and unsightly. Window in ensuit unable to open. There is also a huge crack down the wall, again very unsightly. Second main bedroom you cannot open the blinds as they are broken. The main bathroom toilet sadly had not been cleaned and was very evident! plus the bath had not been cleaned to a high standard i.e. stains along the bath panel. More attention to detail, a square toilet with a round toilet seat! The light on the mirror is broken so very difficult to shave. The kitchen ceiling needs a good clean above the cooker and again attention to detail, the seal around the sink is the biggest bodge job I have seen in a very long time. The freezer compartment one of the drawers is broken with no front on it. There has clearly been a leak and the wall paper around the windows is coming off. The bar stools are all stained. The decking this was definitely not cleaned at all! Nor surroundings around the cabin a child's armbands left on the floor near the hottub area near the bushes not on the decking itself. This is definitely not a place I would recommend unless it has a full makeover. WIFI is free because it does not work Happy to provide pictures.

Keswick court was a lovely place to stay, lots of room for everyone comfortable beds, very nice and clean we loved the hot tub. Just had a problem with the heating it went off the first day had to get maintenance out, fixed it but couldnt turn it down. Would recommend.

We thoroughly enjoyed our stay at Lakes Lodge and we would definitely stay here again. The lodge is one of the nicest we've stayed in and had everything we needed. Beautifully furnished, clean and spacious we can't wait to come back!

The lodge was lovely and clean, the only thing that let it down was availability of the wifi as it barely worked for the 3 days we stayed. Also no Netflixprime on the tv just freeview. When staying with 4 kids it would have been better if we had wifi or a smart tv.

We had a lovely stay and would've been a 4 star rating if it wasn't for the ... We had a lovely stay and would've been a 4 star rating if it wasn't for the power cut we had on the 9th of March which meant that we went out instead and had to change some plans around

The internet on the park is non existent and you are unable to buy any. With no 4g either it makes it very difficult with the kids. No fault of the lodge owners just park Dean not providing a good enough service.

Was a great lodge to stay in. Bedrooms was a great size and such comfy beds. Main living space was ideal and having the table and breakfast bar helped with meals for adults and children. Heating was on tap, hot tub was great, with daily visits to check it. Only found the music centre on the 2nd day but was a good find.

Lovely place in nice location poor signage if arrive in the dark phone signal ... Lovely place in nice location poor signage if arrive in the dark phone signal not great unfortunately pots and pans were full of food on arrival had to spend time cleaning burn food stain and left of food on cutlery

The lodge was a little unclean the table had dried food on, the table chairs and couch had bits of food and what looked like confetti on. The fridge also had food in the bottom.

A light outside of the hot tub would be great. We came in December and it was dark by 4.15pm, slightly dangerous when there was light and children in the hot tub. Boiler fixed and working perfectly.

We had a great stay and its a beautiful lodge but the boiler was broke and even when we pressed the rest button we couldnt get the hot water on. We and 4 kids with us and 3 adults and we wasnt able to bath the kids whilst there because the water was freezing. Really should get the boiler replaced before letting it out especially in the winter months. Apart from that it was a great stay.

Boiler kept on tripping out, so no hot water heating. 2 mugs missing Need to clean behind the doors. But a beautiful property in a beautiful location very well equipped and furnished. Just need to fix the boiler!

Lovely place with a restaurant that did nice food good swimming pool for kids. Windemere village was lovely and surrounding areas lovely for day trip.

Accommodation was lovely,we had problems with the boiler and struggled to get hot water for showers.

Great location, fab lodge just like home from home, would definitely like to return. Only criticisms were boiler had problems having to reset it all the time when shower was switched on so shower was cold & some radiators were cold. Also the cushions on the outdoor furniture were wet through so unable to sit out when returning to the lodge, maybe an idea would be to ask housekeeping or guest to put cushions into the storage provided after use. Hot tub was great & really enjoyed our stay & will be looking at returning in the future thank you

We travelled as a party of 6, youngest 11 months and oldest 77! We have had a fantastic weeks stay. Its the second time weve stayed at White Cross Bay, the first in Lakes Lodge. We would definitely return and have already tried to rebook but unfortunately it is fully booked for the time we would like next year. The position of the lodge is brilliant with a large decking area and a fabulous hot tub. Added bonus of having 4 bedrooms. We only had a couple of criticisms the cleanliness of the living area upon arrival there was a lot and I mean a lot of peanut shells underneath the cushions and the floor was quite dirty under the couch with pieces of Lego, assuming from previous parties who have stayed probably more noticeable having a baby crawling round, this was however easily rectified as we just cleaned it up ourselves. The other issue was the boiler for hot water. We had to continually reset for hot showers, we managed but I expect it would even more of an issue if staying during the winter. Despite this a fantastic stay and as already mentioned, we would definitely return.

The lodge was very clean , and had everything you needed, The boiler needed ... The lodge was very clean , and had everything you needed, The boiler needed resetting every time you needed hot water , it was a pain when somone was in the shower you would have to get out to reset the boiler ,I was woken up many times though out the night as the jacuzzi was right by the master bedroom window , I would be woken up by the jacuzzi motor sounds ,