Oakwood Lodge, Langdale 3, White Cross Bay, Windermere

The lodge was freezing on arrival, the double bedroom window showed signs of having been broken into at some time and did not close properly. The outside of the same room is littered with rubbish. The kitchen units are falling to bits, only one out of the three TV was watchable . On the days where it was nice enough to sit outside, we could not as there were no seat cushions. Lord knows when the decking was last cleanedswept. Laminate flooring indoors is in poor condition due to wet cleaning.It is also slippery cos it is poor quality. The whole place is dated and not worth almost 1000 a week. At least there is a spatula in the kitchen now cos we bought one and left it in the drawer so the next next occupants don't have to do fried eggs with a wooden spoon. And yes, the wardrobe mirror and en suite floor tiles are still cracked as reported by a guest last year.

Please note I raised these issues with Sykes whilst we were there, along with providing photos and it is being looked in to ref COR409700CF. The lodge itself is a little tired and certain areas do require more attention in terms of cleanliness. The dust in the radiator as soon as you walk in, and also in the radiator behind the sofa, has months worth of dust, dirt and dog hair in it this dust also evident around pictures hung up and especially around the vents in the bathroom! There is an intermittent foul smell coming from the drains and bathrooms, not constant but we definitely smelt it daily. With it being Christmas we didnt want too much disruption having to move, so we managed as it was but the standards of cleanliness were really not good. The blind in the living room was broken when we got there and we were left instruction not to use it, also the mirror in the main bedroom wardrobe is cracked you do know about this as there is an awareness sticker on it. There is a cracked floor tile in the bathroom and loose tiles as you walk in the bathroom door, this poses a big hazard to us having a toddler! We dont mind paying an over inflated price for Christmas week however the overall standards of the lodge do really need to be improved. We always come away to whitecross bay over Christmas and have stayed in far cleaner and nicer lodges for the same money. We wont be back to this lodge again.

Great location, very nice and spacious accomodation. Has everything you could possibly require! Would definetly hire again if returning to white cross bay.

High quality standard of interior and facilities and the beautiful location made for a wonderful break in the Lake District and would absolutely recommend this place and accommodation to anyone. Thank you for a fantastic stay at Oakwood Lodge.

This was our 2nd time we have stayed at this lodge. The location is beautiful, in a lovely culdesac and plenty of space for parking. The decking has a lovely new table and chairs & the spindles around the decking have recently been replaced. Hot tub is a bonus & was lovely and hot the whole time. The lodge is very spacious & modern. Kitchen has loads of utensils, crockery & glassware! It has a dishwasher & washing machine also which is great. The bedrooms are spacious & both the bathroom & ensuite were lovely. The only thing that puts this lodge down is the cleaning. The beds, kitchen units etc were immaculate but when you looked around there were cobwebs & spiders, skirting boards look like they haven't been cleaned in a good few months. Down the side of the bedside tables in the master bedroom, there is loads of dust that has clearly been building up for some time. I know this is not the owners fault as they are clearly updating the lodge new spindles & outdoor furniture since last year but the level of cleaning will put some people off and this would be a shame for such a lovely lodge! Last year the level of clean was so much better & that was in the summer school holidays. If this had been our 1st stay we maybe would not rebook, but due to previous stay we will be back!

Overall we enjoyed our stay, as the site was what we wanted and expected. However, the lodge was disappointing in some aspects. The good Great site that met expectations, including good location The lodge was in a good quiet location, close to the facilities The lodge had most of what we needed expected Decent hot tub and good outdoor space. The bad disappointment Cleanliness of the lodge, specifically the outside space. Moss all over the outdoor furniture and decking. Cobwebs everywhere. It had clearly not been cleaned for a substantial amount of time The inside of the lodge was tired and could do with a refresh. Stains and damage to paintwork walls, cracked tiles, cracked mirror, etc The bed mattresses were rock solid.

We were a bit worried when reading reviews but we had a great time and loved every minute we spotted ducks rabbits and a deer. The hot tub was lovely and the guy came every day to test it. Very clean and tidy on arrival every thing we needed. Bus stop right outside white cross bay to various areas and as we came with our dog very doggy friendly even on the bus. We used the bar and shop and no issues with WiFi if I was being a bit picky bed is not a king size but fits room size we would love to come back soon Thank You

Looking at past feedback it feels like there is no point in telling you the problems we encountered as people already have and nothing has been done. The lodge needs some tlc and a lot of repairs. We wont be back.

Absolutely perfection. Will be coming back again this year

Stayed at White Cross bay around 8 to 10 times and this has been the best cabin, ... Stayed at White Cross bay around 8 to 10 times and this has been the best cabin, good parking, very private hot tub, short walk to the pub

Stayed at White Cross bay around 8 to 10 times and this has been the best cabin, ... Stayed at White Cross bay around 8 to 10 times and this has been the best cabin, good parking, very private hot tub, short walk to the pub

The lodge was very good with only one minor niggle not being able to find the control unit for the fire. This next point is about the site. Finding the lodge in daylight was easy. finding it at night not so easy as the signage is difficult to read when dark. after two nights of aimless wandering the penny dropped re directions.

Lovely lodge. We brought my brother who has mobility issues and the lodge was perfect, giving us some much needed space in a fantastic setting and location. Would definitely book again.

The bed in the main bedroom is definitely a double and not a king as advertised, The ensuite basin and shower drain were blocked. The shower in the ensuite is totally unsuitable as too big for the enclosure. There was no remote for the tv in the main bedroom. Thick dust behind tvs and floors not particularly clean. Various kitchen utensils tired and the peeler didnt work. The internet was shocking and intermittent.

Wonderful log cabin , clean, modern and well fitted out. The hot tub was very well used by my 2 teenage boys, private and well maintained by the facilities team. Cabin was 5 mins from the lakeside which was great . The staff and facilities were great and the cabin was very private at the end of a culdesac

Wouldnt recommend this place to anyone with pets or small children because it ... Wouldnt recommend this place to anyone with pets or small children because it is over run with rats and you will get no help until the day you are leaving we have all came back Ill and had no use of the hot tub due to the rats running around would never recommend this place and have photos to prove it

Lodge absolutely outstanding, you could not wish for anything more to be provided in the lodge. The only disappointment was the lack of entertainment in the club and on two nights last orders being called at 9 45 please thank owner for wonderful lodge John Lister

Good location for exploring the lake district. Our two sons loved the 5aside court and had a brilliant time playing with younger and older kids. However, there were elements that were disappointing. Directions for finding the lodge were poor and incorrect. A wrong gate entry code in our arrival email meant we caused a holdup trying to get into the park. Very poor cleanliness when we arrived. There were pills and medication left loose on the carpet in one of the bedrooms. If we had been with very young children this would have been a serious concern. The floors possibly had been hoovered but we found the hoover was broken, quite obviously so and there was a dustpan but no brush. One of the curtain blinds in the bedroom was completely off the wall and just on a dirty floor. The screws had physically been pulled out of the wall. Despite advertising there was an allocated space to BBQ, there was no BBQ slate or brick to protect the decking, meaning that despite the advertising, we weren't able to a shame considering we had good weather. There is no WIFI at the lodge, despite advertising to the contrary. When we enquired about this at the main reception we were told the wifi signal there was probably too weak. The hot tub was lovely, a real bonus at the end of the day. This doesn't appear to be cleaned or tested daily, although there is a sign to say it is. On two occasions the filter was left in pieces in the water and not put back together. After mentioning this to reception, there was no visit or fix so we just used it as it was and hoped for the best. We were told the bar, restaurant and areas surrounding it were not dog friendly by the park reception prior to the visit. This was incorrect, dogs can go everywhere apart from the play park. We phoned Sykes twice during our stay to try and fix a few of the bigger problems. The Sykes helpdesk were very good. Ringing us back when the line got disconnected was much appreciated. Even after these calls only some of the problems were fixed, and required people coming into the lodge during our holiday to try and do maintenance, which seemed the wrong time for this to occur. The help desk also informed us that they only hear of problems when people phone up to let them know, which begs the question what sort on ongoing maintenance contract is there? If I was the owner of this lodge and was renting it out, I would be pretty frustrated at the problems we encountered. For this amount of money, I would look elsewhere for a family holiday.

Its a lovely lodge with everything you could possibly need, very spacious, modern, comfortable and clean. The only downsides I would say is firstly there isnt a roof over the hot tub which wouldve been better as it rained a lot so we didnt make as much use of it as we wouldve liked. Secondly the park WiFi isnt very good, dedicated WiFi in the lodge would have been good as it wasnt usable at all for large parts of the day. That said we had a lovely week and really enjoyed our stay. Its a great base for exploring the lakes!

At first arrival everything seemed good, but as we came to use the facilities we ... At first arrival everything seemed good, but as we came to use the facilities we found the lounge remote had no battery cover, the vacuum cleaner hose was split, the fridge door didnt always shut, the main bathroom shower door is a bit stiff to close in places,BUT worst of all was when we removed the main bedroom duvet cover for washing as requested there was a massive pee stain on the duvet itself, DISGUSTED

The double bed is too small for two people and no, were not overweight. I took it and can honestly say its the worse bed Ive ever slept in. A big thick winter duvet during a heatwave, old and worn duvet cover and pillowcases, and, horrible pillows which have created a problem with my neck. I darent join my husband in the twin room as he said the same and the beds looked fit for children, not adults. The red decor is depressing and old fashioned and those Roman blinds dont filter air through. The shower in the en suite is very small so we used the one over the bath. The toilet flush in the bathroom isnt in very good working order. The little tv in the main bedroom doesnt work. I had maintenance man out who appeared to fix it but then when I went to bed to watch it, it was broken again. I dont believe for a second that youre not aware of it either. The oven doesnt look safe, you can only turn it off by switching it off at the main switch on the wall. What happens if someone assumes its been turned off and goes out? The switches on the oven are faulty? I was surprised that there wasnt any handsoap in the bathrooms. There was some in the kitchen. We also had to ask for toilet paper. I wouldnt class staying in the lodge as cheap and there are areas which didnt meet my expectations which didnt make me feel like Id got value for money. Nobody had swept the decking and it was filthy. I think someone needs to take a good look at it and maybe have a night in that bed so that you understand what Im saying. The position of the lodge was perfect under the trees during the heatwave. Ps why are kitchen weighing scales in one of the kitchen drawers without batteries? Neither use nor ornament.

There was no brush to sweep the decking the back was missing off the TV remote ... There was no brush to sweep the decking the back was missing off the TV remote other than it was brilliant and we booked for next year we had good time the weather was good see u next year

Lovely lodge we had a great holiday. All information provided accurate and easy to follow. No difficulties with any of the equipment. Hot tub easy to use and hot. Lodge clean and everything you would need was provided. My only concern was the blind cords in the twin room were not secured. This was the room the children were on so I had to tie them up to make them safe.

Lovely comfortable lodge in a secluded area of the park. Great location for exploring the Lake district. Had a great stay

Very good stay and enjoyable however not very dog friendly unable to let the dogs loose anywhere on park

Nice lodge overall couple of things could do with updating blinds were broken and a slat missing, fridge door didn't close properly, grill didn't work very well and the couch cushions were a bit worn out. Absolutely no wifi, or 4G, nothing to do with lodge as it's park wifi but just as an FYI would be a nice touch perhaps to install a hub for the lodge. These were all small things though and didn't overall impact our stay really hot tub lovely, bed comfy, good location and very private. Okay value for money compared to some of the others at least in the park. Would probably stay again but could do with a little bit of TLC.

Property is in need of a deep clean and various maintenance repairs. Holiday was disrupted 2 full days in a row by a construction team working right outside our lodge. During the whole stay the entire park resembled a building site. We rang Lake District lodge holidays and after taking our details were told that a member of the local office would be in touch, that was Wednesday the 24th. Still waiting for your response! That was our 13th consecutive visit to White cross, likely to be our last too. Very disappointed, especially for the price!

To whom it may concern, I would like to bring to your attention my disappointment with my recent stay at the Oakwood Lodge, Windemere which was purchased through the Sykes Cottages Website. Unfortunately, this property was described as a lodge which it clearly isnt. It is a form of static caravan with cladding which looks like a lodge. First impressions of the caravan were that it was acceptable, however this quickly changed when we spent the first few hours in the caravan with our 6yearold and 9monthold children. There was a dirty dishes in the cupboard, and we could not find a brush and shovel anywhere within. I did however find a mop which was filthy and unsuitable for use. Despite my wife washing it twice on a hot wash in the washing machine it was still unusable. This resulted in us having to use baby wipes to clean the mess on the floor. Which in turn meant our 9monthold was restricted to the travel cot and highchair which was also unclean and unhygienic. The straps were covered in food and other detritus. The blind in the twin room was broken. It would go down but would not go up. As were both blinds in the living room, one had to be manually moved along due to the control stick being broken off, the other had the control stick attached but was missing key fittings and not held safely captive. The fridge was a really poor fit and would not shut unless it was lifted into position. The toilet seat in the main bathroom was loose therefore anytime you sat on it, it felt like you were on a fairground ride. There was also a crack on one of the floor tiles and the tile itself was wobbly. I did note that the proprietor was aware of the crack in the bedroom wardrobe mirror. For as nice a feature the hot tub was it in full view of the veranda on the neighbouring caravan. Maybe I was doing something wrong, but I could not get the decking outdoor lights to work, and I also noted that there was a broken spar fencing beside the hot tub. It should also be noted that the end drainpipe next to the living room was disconnected and clogged with weeds, twigs and moss. Critically though was the lack of WiFi at the accommodation. Our welcome note stated that WiFi was supplied by the site, however this WiFi was very weak, slow and unable to penetrate into the property. WiFi was only accessible outside the property. For a 4star accommodation I would have expected our own WiFi within the accommodation. In conclusion I was not impressed with the money that I spent for the service we received. This break cost my family 914, and I was very disappointed. I look forward to you responseexplanation to these small issues I found Regards Graham Gulvin

Lodge was absolutely spotless when we arrived, great quiet location and perfect for relaxing.

We absolutely loved our stay in Oakwood Lodge. This was the first time that we took our dog away with us and she loved the place as much as we did. It really felt like a home from home Thank you for allowing us to share your lovely accommodation, we will definitely be returning. Warmest Regards Paul, Scott and Maggie the dog

Lovely cottage in a very quiet location, it is in need of a few small repairs though, one side of the blinds didnt close in the living room, so anyone could see in of a night time. Kick board in the kitchen loose, crack in the mirrored wardrobe and a few other bits needed some attention but only minor and easy to resolve things. Its a very spacious cottage and spotlessly clean and the hot tub was fantastic the issues we had wouldnt put me off staying there again we enjoyed our break there.

Stayed October half term, excellent location and very clean lodge, hot tub was clean and ready to use as soon as we arrived, no issues at all with the accomodation, would definately recommend, but as the resort is managed by Parkdean who seem to have serious organisation issues with the leisure club swimming as one person says that you have to book and another person says that it is 'first come, first serve', so only used the pool once in 5 days. Having to order drinks and food at the barrestaraunt on an App is a pain as wifi is so hit and miss. Would 100 stay again at the lodge, absolutley fantastic time, even though the weather was not the best we made the best of what we had.

WiFi is not accessible in this lodge. We tried numerous times but always failed to get a connection. If you step outside onto the decking you get connected but it drops the connection frequently. Basically don't expect to get on the internet if you are staying in this particular lodge. Also a few issues with facilities in the lodge itself which we reported to maintenance no knob on the main oven so unable to turn it on to cook anything don't know why it wasn't reported by the previous occupants! Shower doors in ensuite have worn out runners so impossible to close one of the doors smoothly. Both issues could not be rectified during our stay due to having to order replacement parts. Lodge itself is comfortable, hot tub is great. Lodge only has dark coloured roman blinds on all windows except patio windows so during the day it is a case of no privacy and daylight or privacy and darkness. Slight issue with people cutting through down the back of the lodge to get to caravans in another area. On site shop has basic essentials but a bit on the pricey side.

There were crisps on the floor in the twin bedroom and you could tell someone had eaten in there. We had a meal in the Boathouse bar. It was very bad.

The lodge was the most spacious that we have ever stayed in, very comfortable and everything that we could need to make our stay perfect. Situated in a nice quiet part of the park but not too far from the clubhouse and lake access. The park itself is within walking distance of Bowness and Ambleside Just!!! which is useful during peak season when parking is manic!

WiFi is needed. There is zero WiFi or phone signal in the lodge.

We had a lovely stay at Oakwood Lodge. Unfortunately the weather was rubbish during our stay which meant we spent much more time in the lodge than anticipated, however this didnt spoil our stay as the lodge was perfect for me, my partner and our pooch. The lodge was comfy, spacious and had everything needed to complete our stay, plus the location was good too being a short drive to Windermere and Ambleside.